Policy
It is Yoga Challenge's policy to treat our customers exactly in
the way we like to be treated ourselves.
Supply:
We undertake to supply you with the goods described in
these Web Pages by any date you might reasonably request. If you have an urgent order it is always advisable
to contact us to discuss your requirement. Most of our products are available for immediate despatch. Unless
we have specifically agreed otherwise, delivery will be as soon as possible and not longer than 30 days.
Contact:
We will only contact you in connection with your
instructions and keep you well informed should we have any difficulties providing you with the specific
goods ordered, to be delivered by your date specified.
Delivery:
Obviously you the customer recognise that we do rely on
the postal service to perform the 'contract'. Whereas we have so rarely had a complaint about the quality of our
goods, there have been a very small number of occasions when due to circumstances entirely beyond our control
our goods have not arrived by the requested time. As soon as we have learned of this we have always offered
immediate despatch of a replacement parcel - providing the selected goods are available for despatch.
Guarantee:
In the light of the forgoing you will appreciate we
feel confident that we can unequivocally guarantee your total satisfaction with our product and service. You
should note that your statutory rights under the current consumer protection laws are not affected
(more probably enhanced).
Any concern that you might have regarding security, privacy or complaint in connection with making a purchase
online may always be taken up with my office.
Please contact us